Last Updated on October 19, 2023 by pg@petergamma.org
- Some sellers do not offer a warranty at all
- For instance on Aliexpress
- They only offer a refund if the item arrives late or not as described.
2. Some sellers offer a 30-day refund period
3. Some sellers offer a lifetime warranty
- You can find those by googleing for «openbci lifetime warranty» and then look at at the pictures under google picture search.
- The issue with the lifetime warranty of these products is that we did find the statment of the lifetime warranty only on the the product pictures and nowhere else in their offers.
- We do not know whether these sellers provide a warranty certificate which they send together with the products they sell.
- The shops which offer a lifetime warranty for OpenBCI products are between 3 to 5 years old and located in China, but how long will these shop exist? We do not know the exact name and adress of these sellers, other eBay seller indicate this. These sellers don’t do this. What if they do not stick to what they say that they offer a life time warranty?
- And what happens if the OpenBCI modules die after the shops which makes these offers do not exist anymore? Do they still offer a warranty for those?
Other issues OpenBCI products
- Several sellers offer now OpenBCI WIFI shields which they say have resolved the issues the old WIFI shields had.
- Unfortunately we do not know of any user reports who confirm that these issues are resolved and report about this for instance in the ratings of the buyers.
- Furthermore we experienced that some Chinese sellers of EEG products increase prices if they receive positive feetback from us.
- They will loose us as costumers by doing so, since there are more and more alternatives on the market such as HackEEG, Pi EEG which we can choose instead.
- We suppose that it is only a question of time until multi-sensor devices which are based on InfluxDB become easier to handle and more interesting for us personally but also for other users interested in multi sensor devices:
- We suppose that the price to quality ratio of EEG devices will become better and prices will drop rather than increase.
- Sellers wo do stock market speculations with EEG products and increase prices for products we review will loose us a costumers.