Where is the PLUX Biosignals Support and what happened to the Bitalino and the Biosignals Forum?

In the Biosignals support, there is only a knowledge base left: https://support.pluxbiosignals.com/ We wanted to ask the support about the Biosignals Explorer: it says it has Sampling Resolution: 8-bit or 16-bit per channel. Is it possible to have 4 channels with16 bit sampling rate live streaming in parallel at the same time? But we could …